Northwest Web Design^(tm) Refund Policy

 

 

 

Northwest Web Design Refund Policy

 

Refund Policy

We want you to be happy with the services we provide at Northwest Web Design.

If you are not satisfied with your service, you may notify Northwest Web Design within 30 days from the date of your initial payment. If we cannot resolve your concerns to your satisfaction, we may issue a partial or complete refund based upon: the nature of the project, any necessary expenses already paid, the terms and specifications outlined in any contracts pertaining to said project, and any additional factors that may apply to the project. .

Northwest Web Design maintains exclusive copyright for all images, files text and intellectual property rendered and/or distributed by our company at all times until 6 months after the date of final delivery to you, the client. If a client disputes a monetary charge within 6 months of the delivery date, Northwest Web Design reserves the right to reclaim all aforementioned items and the client agrees to immediately relinquish any and all rights and possession to any and all materials they have received from Northwest Web Design. Until this time, the client agrees not to modify or distribute any content, files, materials, plans or any other items they have received from Northwest Web Design unless given Northwest Web Design's express written permission to do so.

Once the initial payment has been made, and work has commenced, should the client change his mind regarding the scope or details of the project, those changes shall be incorporated into a new contract which will be backdated to the original date of the contract. The length of time allowed Northwest Web Design to complete the work shall remain the same, starting with the new signing date, unless the finish date is extended due to additional work requested. The new finish date shall be clearly stated in the newly signed contracts.